Customer Reviews

Thank you Dwight @ Advance Plumbing & Heating! We are back to having a working kitchen faucet with hot & COLD water. What you hope won't happen by hiring a 'backyard plumber' happened. Dwight took care of our mistake informing us along the way what had been done incorrectly and what he was doing to rectify it. He was informative and professional, a gentleman and very polite. A definite asset for Advance Plumbing & Heating. I recommend Advance Plumbing & Heating 110% as they have gained a satisfied customer for all our plumbing and heating work. Thanks so much!

I must say Dwight was wonderful to work with! I can’t say enough as to how nice he was and how efficient he was. He is an asset to Advance Plumbing. I would not hesitate to call Advance Plumbing if I ever needed them again! Thank You

Very happy with the water heater installation done by Joey. He was very quick, professional & knowledgeable. I also had Dwight come out to troubleshoot / increase the temperature on the water heater as it was something I didn’t know/think to ask about during install. The team was very quick to set a time, come out, address the temperature setting for us. Dwight was professional, knowledgeable and quick as well. I would recommend Advance Plumbing & Heating Inc. to anyone looking around for a quick, honest & fair priced job. I will be using Advanced for all future work!

In the wall I had a pin hole leak in my copper piping behind my washing machine. Advanced plumbing was quick to respond. Joey was my technician who came out, found the problem, did the repair in less than an hour. I was pleased the with service... very professional & knowledgeable. Would not hesitate to call them again if need be. 5 stars for sure 🌟🌟🌟🌟🌟 Thank you.

Professional from start to finish! We had a seamless experience with the team at Advance Plumbing & Heating in converting from oil to gas heating. The fantastic office staff coordinated everything for us, including the work with CNG, and texted us updates throughout the process. Any question that I had was thoroughly answered and we are forever grateful for an emergency visit to get our heat working when the oil furnace died while we were traveling. They ensured we came home to a warm house. Multiple repairs were handled to keep us running until all of the pieces lined up for the conversion. I also appreciated the small details like putting shoe coverings on while visiting. We are so grateful to everyone on their team. Thank you!

As always a phenomenal job! Devin was great, professional and his work is outstanding!

Advanced Plumbing & Heating has been a pleasure to work with. I have worked with them in 2021 for oil to gas conversion. I had received quotes from 3 other companies as well and ultimately chose them. Michael come in and didn’t rush the process and was able to explain everything and answer all my question. The guys did an amazing job and were a pleasure to work with. Now in 2023 I gave Michael a call again for a heat pump installation to replace my ac units. He was able to answer my questions about rebates and included them in the quote. Devin & team were once again on time, helpful, clean and courteous. I don’t plan on using any other company for my plumbing and heating projects.

Great job. Very knowledgeable plumber. My home is much quieter now that my leaky faucet is fixed.

Pleasantly surprised how quick the response and great customer service.

Great job! Very professional and a pleasure to have in our home to do the installation of our new water heater! Thank you!

Affordable 100% recommended excelente services. Thank you the the Albanian guy and his helper very friendly.

Donny was great. Polite, competent, he stuck with the job until it was complete.

Friendly and professional service.

Spartek and Flori did an amazing job replacing my copper pipes. They were very professional and neat.

Excellent service. Called first thing in morning and technician was at our house within an hour and was able to fix our issue quickly and provide us feedback.

One thing that stands out about you guys is the trust. Your technical team is very professional and friendly. Michael is very knowledgeable. Nicole in office does a very good job. You guys are the best! Let people know that I was not paid a single penny for this review 😀

Dwight is very professional, extremely competent, hard-working, knowledgeable, and friendly. I know which plumbing company we will choose from now on! Thank you for a great job, Dwight! Sincerely, Judith Coleman & Family, West Hartford, Connecticut.

Dwight was amazing. He was so kind and thorough. He replaced a sump pump and answered all my questions. He took care to keep the job site clean. I highly recommend this company, especially Dwight.

Joey has been amazing from start to finish. He started with our shower a month ago which hasn’t leaked at all. Today, Joey did our upstairs bathroom toilet and it hasn’t leaked since he left an hour ago. I will continue to use advanced plumbing!

Chris is a very knowledgeable service tech and quickly diagnosed the problem with the humidifier furnace unit. Ordered part and returned to complete the repair in a short time. I’m very pleased with his respect for property and friendly demeanor. I will consider using Advanced Plumbing and Heating in the future. Thank You.

Have been using Advanced Plumbing & Heating for a few years to service and maintain our boiler. They have always provided great customer service. Chris got our boiler up and running again this year when it was not working. He explained the problem and made suggestions to ensure it would run in future years. We are extremely happy with the work he completed during both visits. We highly recommend Advanced Plumbing & Heating.

This is the second time John serviced our plumbing needs. Based on his prior work at our home I asked if he could respond on July 21st. He is polite, professional, and extremely knowledgeable. Moreover, he is neat, wore black rubber gloves, analyzed the problem, explained the problem and reason for the problem, and went to work fixing it. First, he replaced the existing “Sink Basket Strainer.” The second major problem was a clog in the piping drain line itself. John scanned the cellar ceilings which are not open but enclosed with insulation and with finished ceiling tiles. He then cleared a drain clog with a “forty foot” cable machine.

John is an asset to Advanced Plumbing. And (if possible) we would like John to service our home if the need presents itself in the future.

Joe was great in doing a fantastic job under difficult circumstances.

Fast, easy, pleasant

Greg was wonderful! Extremely professional and knowledgeable!

Excellent service and work. Greg was awesome personable and very efficient. They are my go to plumbers!

Great service, professional, reasonably priced. On time.

Chris was very knowledgeable and helpful. Fixed my issue with the furnace and answered other questions that I had. Great experience and top notch work.

Had excellent service from your plumber Joey and he did a wonderful job!

As I said when I called to schedule an estimate for more work at my house, the experience with Advance Plumbing could not have been better. The information Mike gave me was precise for the problem. Donnie, your plumber was professional, efficient, courteous, and neat.

As a construction manager with 50 years experience, I worked for an ethical, quality oriented company and have seen a lot of plumbers. Your company ranks in the top of the group. It's good to know there are good contractors still providing quality service at reasonable cost.

I am not on Facebook, and did not join Angi for this review because I don't want another company sending out more emails.

Thanks again.

We're old cranky people who enjoy working with people who care about their business. But seriously, we have NO complaints, we are extremely pleased with everything you helped us with. All we can say is: Thank you for your professionalism, your kindness and helping us by doing a great job!

John your plumber is neat, clean, and exacting in his work & explanations and offers positive & useful suggestions for the Plumbing & Heating environments we have installed in our home! In fact, when I placed our service call, I asked the scheduler if she could assign the same tech (John) we had for our previous service call. John was available so she honored my request. (GOOD STUFF)

Prompt, Courteous, Skilled. That describes Joe who came out to fix our leaky sink. He arrived when I expected and was very professional. He also left the sink cleaner than when he found it. If necessary, I will call Advance Plumbing again.

Just want to thank you for a great job. Joe was a excellent plumber. He was neat, clean, and professional. He was on time and completed the job on time. What I liked was no last minute surprises and the price was what I was told. I will recommend Advance Plumbing to anyone you wants a honest and professional plumber.

Very professional company, they were here on time, quick and accurate resolution of my problem. I highly recommend them.

Advance Plumbing and Heating service is exceptional. I have had a few unfortunate plumbing emergencies and much needed pipe work - the service was immediate, and everything was explained to me so I would understand the necessary options and steps to correct the problem. I will always use Advance Plumbing for all my plumbing and heating needs - they are honest, hard working and fair. Mike is a hands on owner who gets the information and problem solved. Joe has been out to our home to fix or install items and I found him extremely competent, honest, and hard working. I appreciate a company I can trust. It's all about the people and the people at Advance are outstanding!

Mike AND Robert, thank you so much for responding to our Saturday night, 10:00 PM basement flooding emergency. We tried many other 24/7 emergency companies and none responded. You did in 2 minutes. Our plumbing is fixed and our minds were put at ease quickly. I will highly recommend you in the months and years to come. Thanks again.

Michael from Advance Plumbing and Heating was great. Very fair, courteous and knowledgeable. Responded very quickly to an emergency call on a Sunday and was able to diagnose and fix the problem by the next day. Very fair and considerate in pricing. I would definitely use him again with any plumbing related issue!

I read reviews of any service provider I use before I'll even call. I did this with Advance, and was so pleased to see that every positive comment I read here was true. They were able to fit me in on the same day I called and even called later that day let me know exactly when to expect the plumber. When he arrived, he was so personable, efficient and honest. I will absolutely call again for service and would happily recommend Advance to friends and family.

I have never had such quick service in my life! We had a plumbing problem, and I instantly saw my whole day flash before my eyes---ruined. But, I called and left a message that I needed a plumber and I got a call back in less than two minutes, no lie. A plumber was at my house in 10 minutes - again, no lie. From the time I left the message to the time the job was done, the total time taken was an hour! I will recommend you anytime I am given the opportunity. Thanks for the great service!!!

Had a water heater emergency that needed fixing. Joe called back quickly, and showed up a little later with a new hot water heater which he and Dave put in. Timely, neat, fair pricing all add up to I'll call them again if I need plumbing or heating services.

We have had Joe come out several times for various needs (everything from fixing a leak to running gas lines for a new gas stove) and he has always been fantastic! He is prompt, courteous, and knows his stuff. It's wonderful to have a plumber that you can truly trust!!

Mike thank you for taking care of us on such short notice. We will recommend you to anyone needing your services.

Great work guys. Talked to Mike in the morning, had Joe show up in the afternoon at exactly the right time. He went straight to diagnosing the root of the problem (clogged kitchen sink) and ended up being a lot less work and money than originally thought (no snaking required, it turns out the pipe had a bend in it and that's where the clog was). I will definitely recommend them to everyone I know - it's rare to get smart and honest contractors.

Just want to thank you guys for a great job at a reasonable price! Not only was I pleasantly surprised but you've restored my faith that there are still honest , reliable and fair professionals still in business today. I won't hesitate to call you in the future, should the need arise, and I highly recommend anyone with a plumbing problem to do the same!

Brian did a great job! We will continue to call Advance Plumbing for our plumbing needs as we have ever since we have lived here for over 30 years and will continue to recommend you. Many thanks!

...very pleased with Advance Plumbing.....Chris and Devon were very professional and knowledgeable...did a great job installing new, modern IBC boiler.....Nicole was was very helpful with the preparation of the new boiler. Already recommended Advance Plumbing to another homeowner. Thanks.